Mentions légales

Legal Notice

Last updated: September 22, 2026

This Legal Notice provides information about the business that operates and manages the Pets Perfect online store and website.

Business Information

Store Name: Pets Perfect

Trade Name: Pets Perfect

Website: petfurrfect.store

Business Type: Sole Proprietorship

Business Location: Ontario, Canada

Business Address

My Store / Pets Perfect
27 Perdita Rd
Brampton, Ontario L6Y 6B3
Canada

Contact Information

Email: petperfectstorek9@gmail.com

Phone: +1 437-410-2199

Customer Support Hours:
Monday–Saturday, 9:00 AM–6:00 PM

Website Operator

This website is operated by My Store, trading as Pets Perfect.

Pets Perfect operates an online retail store offering pet-related products, including pet toys, dog and cat accessories, beds, grooming products, collars, leashes, harnesses, pet furniture, bowls, feeders, and other products for dogs and cats.

The website is hosted and powered by Shopify, which provides the ecommerce platform and technology used to operate the online store.

Sales and Transactions

Purchases made through this website are transactions between the customer and Pets Perfect / My Store.

Shopify provides the ecommerce infrastructure that enables us to operate the website, process orders, and provide related online shopping functionality.

Applicable product prices, taxes, shipping information, payment methods, and other transaction details are presented during the purchasing process.

For applicable online transactions, Ontario law requires certain business and transaction information to be disclosed to consumers, including the supplier's name, business name where different, telephone number, business address, email/contact information, pricing, applicable additional charges, and delivery information.

Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, availability, and other information displayed on our website are accurate.

However, product appearance may vary depending on the customer's device, display settings, lighting, or other factors.

Product availability and information may change without notice where permitted by applicable law.

Shipping and Delivery

Pets Perfect currently ships to Canada and the United States.

We offer free shipping on all orders.

Orders are generally processed within 1–2 business days, with an estimated delivery timeframe of approximately 5–7 business days after processing and shipment.

Delivery times are estimates and may vary due to carriers, customs, weather, holidays, fulfillment arrangements, or other circumstances outside our reasonable control.

For complete information, please review our Shipping Policy.

Returns and Refunds

Pets Perfect offers a 30-day return period beginning from the date the customer receives the order, subject to the requirements of our Return & Refund Policy.

An unboxing video is required for applicable return and exchange claims.

For complete information regarding returns, exchanges, refunds, damaged products, wrong products, and order cancellations, please review our Return & Refund Policy.

Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy.

Because our website is powered by Shopify, Shopify and certain third-party service providers may process information in connection with the operation of our online store.

Please review our Privacy Policy for information about how personal information is collected, used, disclosed, retained, and protected.

Intellectual Property

Unless otherwise stated, the content available on this website, including text, graphics, logos, images, product content, website design, and other materials, may be protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, publish, transmit, or commercially exploit website content without appropriate authorization, except where permitted by law.

Third-party trademarks, logos, brand names, and other intellectual property remain the property of their respective owners.

Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, platforms, applications, payment providers, shipping providers, suppliers, or other services.

Third-party services operate according to their own terms and privacy policies.

Pets Perfect is not responsible for the independent policies, security practices, content, availability, or operation of third-party websites or services.

Legal Compliance

Pets Perfect operates from Brampton, Ontario, Canada and seeks to comply with applicable Canadian and Ontario laws relating to its online retail activities.

Nothing in this Legal Notice, our Terms of Service, Privacy Policy, Shipping Policy, or other store policies is intended to remove or restrict any consumer right or remedy that cannot legally be excluded or limited.

Ontario's Consumer Protection Act provides consumer protections for qualifying Internet agreements and requires certain disclosures to consumers.

Governing Law

Subject to any mandatory consumer rights and protections that apply to you under applicable law, matters relating to this website and the services provided by Pets Perfect are governed by the applicable laws of Ontario, Canada.

Any dispute will be handled by a court or other legally authorized forum having appropriate jurisdiction, subject to applicable consumer protection laws.

Contact Us

If you have questions regarding this Legal Notice, our business, website, products, orders, or policies, please contact us:

Pets Perfect / My Store
27 Perdita Rd
Brampton, Ontario L6Y 6B3
Canada