We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at petfurrfectstore@yahoo.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at petfurrfectstore@yahoo.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at petfurrfectstore@yahoo.com.

SPECIFICATIONS

Battery Included: Yes

Brand Name: NONE

CN: Guangdong

Choice: yes

High-concerned chemical: None

Interactive Dog Ball: Automatic Rolling Ball

Is Smart Device: No

Material: Plastic

Origin: Mainland China

Smart Jumping Ball: Shaky Ball Toy

Toys Type: Balls

whether electrical: Yes

Interactive Dog Ball Shaky Ball Toy Electric Automatic Moving and Rolling Dogs Toy for Small Medium Large Dog Features: 1.Engaging Play Simulation: This interactive dog ball provides 10 minutes of rolling, vibrating, and smart jumping ball to mimic prey movements, keeping your dog entertained and focused. 2.Silent Motor Functionality: The electric automatic moving and rolling dogs toy operates with a quiet motor, ensuring your pet enjoys their playtime without any disturbances. 3.Intelligent Design: With its carefully crafted exterior, the shaky balltoy offers excellent grip, making it easier for your pet to catch and play with. 4.Automatic Activation: The automatic rolling ball has a standby mode after active play, allowing your pet to decide when it's time for more fun. 5.Ideal Fitness Companion: Keep your pet motivated to exercise or spend quality time with this innovative toy that stimulates both body and mind. Specification: Origin: Mainland China Product size: 50.00x50.00x50.00mm Product size: 1.97x1.97x1.97inch Material: Plastic Is it electric: Yes Is it battery-powered: Yes Battery: 150 mAh   Note: Due to different monitor settings and lighting conditions, the actual color of the item may vary slightly from the pictures. Thanks for your understanding! Please allow a 1-2 cm difference in measurements due to manual measuring.     1 x Interactive Dog Ball 1 x USB cable